- Shipment within 48 hours
- Customer service available via Whatsapp +33745078163
- Loyalty program: BENEFITS from the 1st euro spent
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Shisha & Hookah Hose
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Shisha & Hookah Bowls
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Shisha Vape & Electronic Hookah
Loyalty program
At El-Badia, your loyalty is precious. To reward you, we have designed a simple, generous and scalable loyalty program. From your first euro spent, you start accumulating exclusive advantages !
1. Operation and conditions for accumulating benefits:The loyalty program has four levels. You start at the Bronze level and, as you spend, you progress to Silver, Gold, then Platinum levels, with increasingly attractive benefits at each level. Each cumulative purchase advances you to the next level, unlocking new rewards, while retaining unused benefits from previous levels.
2. Visibility of benefits:
All the benefits you have unlocked are easily accessible from your Customer Area. There you can view the rewards and offers you receive, as well as your current level, at any time. Remember to check this space regularly so as not to miss any opportunity to take full advantage of the exclusive advantages linked to your loyalty level.
3. Non-cumulative benefits:
It is important to note that the discounts and offers obtained via the loyalty program cannot be combined with each other. They will appear in your basket summary to allow you to clearly see the discounts applied to your order.
4. Annual reset:
At the start of each year, your level and the corresponding benefits are re-evaluated based on your purchases from the previous year.
Here is an example:
In year N, you purchased for €105, in January N+1, you remain in the SILVER category and obtain the 4 advantages again.
For more information, head to our FAQ.
Bronze
From 1€ to 2 000€
cumulative purchase
A 20% discount on the Flavors category
A 10% discount on the Natural Charcoal category
Silver
From 2 000€ to 10 000€ cumulative purchase
A 20% discount on the Flavors category
A 10% discount on the Natural Charcoal category
A 20% discount on the Hose category
A 20% discount on the El-Badia brand
Gold
From 10 000€ to 50 000€ cumulative purchase
A 20% discount on the Flavors category
A 10% discount on the Natural Charcoal category
A 20% discount on the Hose category
A 20% discount on the El-Badia brand
A 10% discount on the Heat Management System category
A €500 discount voucher valid for any order of €5000 or more (excluding tax)
Platinum
Greater than 50 000€ cumulative purchase
A 20% discount on the Flavors category
A 10% discount on the Natural Charcoal category
A 20% discount on the Hose category
A 20% discount on the El-Badia brand
A 10% discount on the Heat Management System category
A €500 discount voucher valid for any order of €5000 or more (excluding tax)
A €300 discount voucher on the LUXURY category valid for any order of €1000 or more (excluding tax)
A 10% discount on the entire site
When you reach the higher category, new advantages are unlocked and appear in your Customer Area. At the start of each year, the benefits are reset based on your category. For more information, visit our FAQ.
I consult my benefitsNo customer account yet ?
We invite you to create it. From your first purchase, your loyalty account will be automatically activated
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