Programa de lealdade

At El-Badia, we truly value your loyalty. To reward you, we have designed a simple, generous and scalable loyalty program. From your first euro spent, earn rewards from your very first euro

1. How it works & conditions for accumulating rewards:

The loyalty program has four levels. You start at the Bronze level and, as you spend, you progress to Silver, Gold, then Platinum levels, with increasingly attractive rewards at each level. Each purchase brings you closer to the next level, unlocking new rewards while keeping any unused ones from previous levels.

2. Visibility of rewards:
All the rewards you have unlocked are easily accessible from your account. There you can view the rewards and offers you receive, as well as your current level, at any time. Remember to check this space regularly so as not to miss any opportunity to take full advantage of the exclusive rewards linked to your loyalty level.

3. Non-combinable rewards:
It is important to note that the discounts and offers obtained via the loyalty program cannot be combined with each other. They will appear in your basket summary to allow you to clearly see the discounts applied to your order.

4. Annual reset:
At the start of each year, your level and the corresponding rewards are re-evaluated based on your purchases from the previous year.

Here is an example:
In year N, you purchased for €105, in January N+1, you remain in the SILVER category and obtain the 4 rewards again.

  • If, at the end of year N+1, you ordered for €305, in January N+2, you remain in GOLD and obtain the 6 rewards again.
  • But if, at the end of year N+1, you ordered for less than €100, in January N+2, you become BRONZE and obtain the 2 rewards. To continue to reward from the best offers, make sure to stay active and check your account regularly.

For more information, head to our FAQ.

Bronze

De 1 € a 2.000 € em gastos acumulados

Oferta de sabores 20%

20% off the Flavors category

Oferta de carvão natural: 10%

10% off the Natural Charcoal category

Prata

From €2,000 to €10,000 in cumulative spending

Oferta de sabores 20%

20% off the Flavors category

Oferta de carvão natural: 10%

10% off the Natural Charcoal category

Oferta de mangueiras com 20% de desconto

20% off the Hose category

Oferta El-Badia 20%

20% off all El-Badia products

Ouro

From €10,000 to €50,000 in cumulative spending

Oferta de sabores 20%

20% off the Flavors category

Oferta de carvão natural: 10%

10% off the Natural Charcoal category

Oferta de mangueiras com 20% de desconto

20% off the Hose category

Oferta El-Badia 20%

20% off all El-Badia products

Heat Management System Offer 10%

10% de desconto na categoria de Sistemas de Gestão Térmica

€500 Voucher

€500 voucher valid on orders over €5,000 (excl. tax)

Platinum

Over €50,000 in cumulative spending

Oferta de sabores 20%

20% off the Flavors category

Oferta de carvão natural: 10%

10% off the Natural Charcoal category

Oferta de mangueiras com 20% de desconto

20% off the Hose category

Oferta El-Badia 20%

20% off all El-Badia products

Heat Management System Offer 10%

10% de desconto na categoria de Sistemas de Gestão Térmica

€500 Voucher

€500 voucher valid on orders over €5,000 (excl. tax)

Luxury Offer €300

€300 discount on the Luxury category for orders over €1,000 (excl. tax)

Oferta promocional 10%

10% off the entire site

Ao atingir a categoria superior, novas vantagens são desbloqueadas e aparecem na sua Área de Cliente. No início de cada ano, os benefícios são zerados de acordo com a sua categoria. Para mais informações, visite nosso FAQ.

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